Grand Hotel President

If within budget, book a room with a view of Napoli and Mt. Vesuvius, absolutely breath-taking!! Lovely staff, helping throughout our stay. There is a shuttle bus leaving about every hour to take you to town - very convenient!

The view was amazing and the property was always clean. Staff were fantastic and so friendly and food was excellent. Lovely facilities and pool etc not too busy which was nice. Really lovely place

Property is gorgeous but it is not in town. There is a hotel shuttle that runs every hour and takes you about 5 min walk to center, so you can’t just pop out to stroll around. The trade off is the view. It’s spectacular, it really takes your breath away. The pool is very nice but it closes at 7, I think because they have diners staying to seat at the restaurant which overlooks the pool. The breakfast was amazing and top notch, and it was included for us. Beautiful bar, the staff at the bar seemed a teeny bit put off but all other staff was incredible. Housekeeping especially. We ate dinner once and the food was delicious. We sat at 9 and we were one of the last people to eat, so it shuts down pretty early. We did order room service the first night and it was great, and very quick. They upgraded up to a better room with a jacuzzi which was nice. Our kids thought it was amazing.

The view, the balcony, the pool, shuttle bus, the staff were amazing, the room facilities, the bathroom, great efforts put into recycling. The menu and food at the poolside bar and restaurant was fantastic. Also, it was my wife's birthday during our stay and you took the trouble to provide a celebratory bottle of prosecco - this was very thoughtful and unexpected. We would especially like to thank Raphael and the front desk staff who were so helpful, together with the lovely lady who serviced our room so beautifully every day (we never learned her name)

The hotel had an amazing location and the view was incredible ! The swimming pool was a bonus and despite being cold , it was a treat in October if you come from a cold country ! The staff at the restaurant was incredibly helpful and friendly . The food was really nice ( we had lunch and dinner once) and the breakfast was replaced even for the late arrivals ! Maria Grazia, the lady who greater us every morning before making our room was the highlight of our stay! She spent a good few minutes every morning talking to the kids and asking how we were … an absolutely delightful personally and she brightened our mornings !!! The room was always spotless on our return - thanks Maria Grazia !!! Be aware that the free shuttle bus from the hotel to town stops between 1230pm and 330pm which means you need to have lunch at the hotel … the town stops during this hours anyway but you can still find nice coffee shops to eat if you don’t want a fancy lunch at the hotel. The town comes alive after 5pm and it’s totally worth it using the buses to experience the town at night ! Overall it was a very pleasant stay. Kids enjoyed the games room- pool table and table tennis . The gentleman at the reception desk was incredibly helpful but some other staff was quite unapproachable and we felt uncomfortable sometimes to ask questions as it seemed like we were importuning them too much. I recommend this hotel and we would definitely stay there again .